FAQ Promotion & Discount Codes

1. What Is Promotion & Discount Codes?

The Promotion & Discount Codes of Propstation give you access to exclusive offers. There are few ways to receive the Promotion & Discount Codes. One way is to subscribe to our Home Style Edits or Create an Account to enjoy lots of benefit.

2. How Do Promotion & Discount Codes Work?

- To take advantage of a promotion, enter the Promo Code in the appropriate field at Checkout and click 'Apply'.
- Only one $PromoCode$ can be used for each order and are not stackable.

Find out on how to use 'Promotion & Discount Codes'.

3. Promotion & Discount Code Restrictions

Although we strive to ensure you can fully utilise your promotion code, they are non-refundable and non-exchangeable for cash. If you return an item which you have used a promotion code on, you will not get a replacement as promotion code are for one time use only.

We also wish to offer you the best prices with our promotion codes. Unfortunately, promotion codes are not applicable to some selected items and category. You can find out more on the specific Promo Code terms & conditions that is given to you.

4. How To Identify Whether Promotion Codes Can Be Applied?

On the product page, click on the 'Details' tab and scroll down to identify whether promo codes can be applied to the item. An item that is not applicable will be indicated clearly as a 'Non-Promo Code Item'.

5. Unable To Apply Promotion Codes

If the promo code doesn't work please double check the dates of the promotion and which products and categories it can be applied to from the terms & conditions.

  • Minimum Spend: Some promotion codes are only applicable with a minimum spending. In such cases, check that your order value meets the spending requirement.
  • Validity Period: Make sure that your promo code is valid and has not expired.
  • Category/Item Exclusions: Check if the item you wish to purchase doesn't falls under the non-promo code item.
  • Terms and Conditions of Voucher:
    - New customer: Voucher is valid only on first purchase for one-time use
    - Specific customer: Voucher is created only for a specific customer, and cannot be shared with other customer accounts
    - Specific category: Voucher is only valid for items from certain categories (e.g. Decor only/Home Accents only)
    - Items on markdown: Voucher does not apply to items already on discounts unless stated otherwise
    - One-time use only: Most voucher codes are generated for one-time use only, unless stated otherwise

- Propstation reserves the right to modify or cancel it at any time.
- Propstation reserves the right to void the transactions where prohibited.
- If you violate any of the Terms and Conditions, the promotion will be invalid, and the promotional code discount will not apply.

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