Placing Orders

Purchasing on Propstation Online Store

To make purchases on Propstation Online Store you have an option to 'Checkout As Guest'; however, we strongly suggest you 'Create An Account' for faster checkout, track your orders, access to exclusive areas, services dedicated to our customers and much more.

Create An Account

Don't have an account yet? Follow these simple steps and you can start shopping with your account! Here’s how to get started with us:

Step 1: Click "Log In | Create Account" on the top right hand bar.
Create an account step 1

Step 2: Select "Create An Account"
Create an account step 2

Step 3: Fill in all of the details. Click "Create An Account" and rest assured, all your details will be kept private.
Create an account step 3

This completes your registration. You will receive an email confirmation along with a cash or discount voucher to get you started!

How To Place An Order

First time shopping at PROPSTATION.SHOP? View video below and follow the steps to place your order.

You’re done! You will be receiving an Order Confirmation email shortly after your order is placed as well as an Order Shipped email once your shopping is shipped out of our warehouse to our delivery partners. It’s that simple!

Tracking Orders

See how close you are to receiving your package by tracking your order using any of the following channels.

How to Track Your Order?

Step 1: Scroll down to the footer and Click on "Track Orders"
How to track orders step 1

Step 2: Key in your order number and email or enter order tracking number
How to track orders step 2

Step 3: You're done!
How to track orders step 3

Note: It may take up to 24 hours for your tracking number to activate once the "Order Has Been Pick-Up" email has been sent.

Order Status Explanations
In the process of delivering your item to you, your package goes through a series of stages. Here's a quick guide to easily decode the delivery statuses you see when tracking your order.

Order StatusOrder is Confirmed

Waiting for Pick-Up

Arrived Sorting Hub

On Vehicle for Delivery

Successful Delivery
ExplanationOrder is getting confirmed at our warehouse

Order is getting picked and packed

Order has been scheduled for delivery

Order is on the way to you today

Order has been delivered to you

Managing Orders

Order Confirmation

Upon checking out, you will be given your order number. At this point, the order is not confirmed yet as we need to first run security and finance checks.

Once your order is confirmed, an order confirmation email will be sent to the email address provided by you. The email notification contains:

Change or Cancel an Order

Placed your order but realise you need to make some amendments to your order details?

Unfortunately, the following changes are no longer possible once you have completed checkout. However, we recommend cancelling your order before proceeding to place a new order with the correct details.